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Quick & Easy Version

Micro Sites |  ClubPay Services |  About Us |  Terms & Conditions |  Quick & Easy Version


Although we are very much in the same corner as the Clubs, Schools and Societies who use our services, we have had to take steps to protect ourselves, our payment partners and our customers from the risks posed by a very small minority of unscrupulous organisations and individuals.

The net result of this is a set of Terms & Conditions that are as short and to the point as we can make them, but which still run to many thousands of words. Nor, in all honesty, are they the most gripping read - there are brands of paint that dry in a more intersting manner.

We are therefore please to provide this quick & easy version is designed to cover the key points of our service and the associated Terms & Conditions in an accessible, easy to understand and easy to digest manner.
However, we strongly recommend that you take the time to familiarise yourself with the unexpurgated version - it is the full version that you are required to agree to as part of every transaction and when starting a subscription and you must make sure that you are comfortable with all the provisions therein.


Summarised Terms & Conditions

Definitions:

  • ClubPay: A commercial organisation offering easy eCommerce facilities to clubs, schools and other small, predominantly amateur and/or not-for-profit organisations
  • Subscribing Organisation: a club, school, or other predominantly amateur and/or not-for-profit organisation wishing to take advantage of the eCommerce facilities offered by ClubPay
  • Customer: a person wishing to purchase goods or services from a Subscribing Organisation through the eCommerce facilities offered by ClubPay
So What Do ClubPay Do?
  • We provide facilities through which clubs, schools and other small, predominantly amateur and/or not-for-profit organisations can sell memberships and other products to members and prospective members through a website. The site is normally available all day, every day, all year round and allows payment by card - we believe that this offers a number of benefits to both Subscribing Organisations and Customers
  • We provide a receipt for every transaction to the Customer
  • At the end of each calendar month, we will pay the total sales for the month (less our management fees) into the Subscribing Organisation's bank account. We will also provide an itemised breakdown of sales for the month, an invoice for our fees and an updated Membership list, if required
  • We put things right if we make a mistake in publishing the information and products supplied to us by the Subscribing Organisation, or if we make a mistake in the payment process
So What Don't ClubPay Do?
  • Aside from packages of services that we sell directly to Subscribing Organisations, we do not sell anything directly to Customers. The relationship between buyer and seller exists between the Subscribing Organisation and their Customers
  • Whilst we undertake reasonable checks on every Subscribing Organisation to verify that they are who they say they are, we cannot possibly guarantee that every transaction with every organisation is risk free. We would therefore recommend that all Customers check with the Club, School or other Organisation prior to making a purchase to ensure that they are a genuine ClubPay subscriber
  • Again, we take all reasonable steps to check that all products offered through the ClubPay website are legitimate products, but we cannot guarantee this for every transaction made. For this reason, we cannot sort out disputes between the Subscribing Organisation and the Customer. Your normal rights as a consumer apply to your purchase, but please remember that it is the Subscribing Organisation who have the responsibility for protecting those rights, not ClubPay
  • As above, we will not make refunds to the Customer - these are the responsibility of the Subscribing Organisation. We do not have facilities to refund to the originating card except in instances where any error is the fault of ClubPay. Refunds between Subscribing Organisation and the Customer must be made by cash, cheque, or other appropriate method, but not by card through ClubPay
  • Similarly, we do not manage stock on behalf of Subscribing Organisations - we will show a product as being available until told to stop doing so by the Subscribing Organisation
  • ClubPay do not provide the only means by which you can purchase something from the Subscribing Organisation. There is no reason why you should feel uncomfortable using ClubPay as we are a respectable, responsible and reputable organisation. However, if you are not comfortable using ClubPay for whatever reason, please talk to the organisation in question - they will be pleased to help with other forms of payment

 
 


Micro Sites |  ClubPay Services |  About Us |  Terms & Conditions |  Quick & Easy Version



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